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Returns

returns

ALL RETURNS:  Any item being returned must be in original, unworn condition and free from stains and smoke or pet odors.

LOCAL PICK UP:

If you are not satisfied for any reason, please return your purchase within 14 DAYS of fulfillment.  Items can be returned for merchandise credit online or in-store or exchanged for a new size or item.  The 14 Days begin when the item is available for pick-up, not when the item is actually picked up by you.  Please retrieve your purchases promptly!  If you receive a defective item, please return to the store within 14 DAYS for a full refund or exchange.  

SHIPPED PURCHASES:

If you are not satisfied for any reason, please return your purchase within 14 DAYS of receiving your purchase in the mail. You will need to pay return shipping.  If you would like to exchange the item, the store will pay to ship a new item to you.  If not, you will receive an online store credit less the cost of the original shipping.  Please email us at shopkelsea@gmail.com to let us know that you intend to return an item and we will direct you.  If you receive a defective item, please email us at shopkelsea@gmail.com to let us know and we will direct you.